In addition to taking on fraud liability, Riskified is the only fraud
protection solution that commits to higher approval rates than what
you currently achieve. That’s how confident we are in our serviceAt
any time, customer can file a chargeback under any reason code.
Chargeback not only effect profits but also, the image of the
business. Lesser the chargeback ratio better will be the reputation
of the business. We, at Chargebackexpertz, provide tools and
technology that prevents chargebacks and in case, you get one, we
will help you fight that chargeback.
Chargeback
Process
When a customer files a chargeback, this is done by opening dispute
and asking issuer to reverse the charge. Then Credit Card Company
will contact merchant’s bank who will notify merchant regarding the
same. A detailed analysis and strategies are required to win a
chargeback dispute. Chargebackexpertz provides merchant with the
management tools to achieve substantial results.
Causes
of Chargebacks
Chargebacks can occur due to various reasons, but the most common
ones are as follows: Item not received
-
Item not received
-
Item received is not as described
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Unauthorized transactions
Benefits
BENEFITS
Reduced Risk
Increased Profits
Ensured Sustainability
Customer Retention and Loyalty
Recovered Revenue
Improved Brand Name
Improved Industrial Relationships
Declined Chargebacks.
Tools
and Strategies for Effective Chargeback Management
-
Identify the source so that appropriate prevention technique can be applied.
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Management platform that audits, review and reports alerts.
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A customized action plan to reduce risk and chargeback issuance
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Challenge faulty customer behavior and friendly frauds
At Chargebackexpertz, we provide effective strategies to our clients
to find the chargeback source, manage them and fight them in the most
efficient way. The three major chargeback sources are:
Merchant error
Criminal fraud
Chargeback fraud
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